We refund the tender registration fee if the company do not win the tender.
By default all current partners are set up to receive email notification of tender processes added to the database that match their primary field of expertise.
To change any of the details on your tendering documents, you need to address a formal letter to the tendering committee stating reason for changing anything on the already submitted document.
If you suspect someone has gained unauthorised access to your account then report to the officer in charge of your tenderng procedure by email to lock your online account and continue communication by email.
If you have forgotten your account password, please click the forgot your password button on the log in form. If you do not know your username or your email has changed, please contact support@mytenders.io
Yes, kindly contact the officer that introduced you to our platform to guide you in preparation of documents, down to submission.